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📢【新聞標題】
Instagram Users Complain of Mass Bans, Pointing Finger at AI
Instagram 用戶抱怨帳號大規模封鎖，矛頭指向 AI
📰【摘要】
Instagram users have for weeks complained about a significant increase in accounts being mistakenly banned or suspended. Many suspect, without direct evidence, that the issues may have to do with the use of AI automation. Reached for comment, Meta has so far not offered an on-record statement.
Instagram 用戶數週以來一直抱怨帳號被錯誤封鎖或停用的情況顯著增加。許多人懷疑，在沒有直接證據的情況下，這些問題可能與 AI 自動化的使用有關。Meta 被要求置評，但迄今尚未發表正式聲明。
🗝️【關鍵詞彙表】
📝 mistakenly (adv.)
- 錯誤地、誤解地
- 例句: Instagram users complain about accounts being mistakenly banned.
- 翻譯: Instagram 用戶抱怨帳號被錯誤封鎖。
📝 suspended (v.)
- 暫停、中止
- 例句: Accounts being mistakenly banned or suspended.
- 翻譯: 帳號被錯誤封鎖或暫停。
📝 automation (n.)
- 自動化
- 例句: The issues may have to do with the use of AI automation.
- 翻譯: 這些問題可能與 AI 自動化的使用有關。
📝 appeal (n.)
- 申訴、上訴
- 例句: When they submitted an appeal to have their account reviewed.
- 翻譯: 當他們提交申訴以要求審查其帳號時。
📝 moderation (n.)
- 審核、管理
- 例句: Due to their reliance on automated moderation systems.
- 翻譯: 由於他們依賴自動化審核系統。
📝 livelihoods (n.)
- 生計、營生
- 例句: The issues aren’t just affecting personal use of the app but also people’s livelihoods.
- 翻譯: 這些問題不僅影響了該應用程式的個人使用，還影響了人們的生計。
📝 uptick (n.)
- 上升、增加
- 例句: Whether recent bans represent an uptick in the number of typical false positives or not.
- 翻譯: 近期的封鎖是否代表典型的錯誤肯定數量有所增加。
✍️【文法與句型】
📝 have to do with
- 說明: To be connected or related to something.
- 翻譯: 與...有關
- 例句: Many suspect the issues may have to do with the use of AI automation.
- 翻譯: 許多人懷疑這些問題可能與 AI 自動化的使用有關。
📝 leaving them at a loss for what to do next
- 說明: To cause someone to be confused and uncertain about what to do.
- 翻譯: 讓他們不知所措，不知道下一步該怎麼辦
- 例句: Others pointed out that they have no other way to directly contact a member of Meta’s support team, leaving them at a loss for what to do next.
- 翻譯: 其他人指出，他們沒有其他方法可以直接聯繫 Meta 支援團隊的成員，這讓他們不知所措，不知道下一步該怎麼辦。
📖【全文與翻譯】
Instagram users have for weeks complained about a significant increase in accounts being mistakenly banned or suspended.
Instagram 用戶數週以來一直抱怨帳號被錯誤封鎖或停用的情況顯著增加。
Many suspect, without direct evidence, that the issues may have to do with the use of AI automation.
許多人懷疑，在沒有直接證據的情況下，這些問題可能與 AI 自動化的使用有關。
Reached for comment, Meta has so far not offered an on-record statement.
Meta 被要求置評，但迄今尚未發表正式聲明。
According to a growing number of social media posts, including on sites like Reddit and X, Instagram users report that their accounts were banned even though they had not violated the company’s terms of service or other policies.
根據包括 Reddit 和 X 等網站上越來越多的社群媒體貼文，Instagram 用戶報告說，即使他們沒有違反公司的服務條款或其他政策，他們的帳號也被封鎖了。
In addition, when they submitted an appeal to have their account reviewed, some claimed they received no response.
此外，當他們提交申訴以要求審查其帳號時，有些人聲稱他們沒有收到任何回應。
Others pointed out that they have no other way to directly contact a member of Meta’s support team, leaving them at a loss for what to do next.
其他人指出，他們沒有其他方法可以直接聯繫 Meta 支援團隊的成員，這讓他們不知所措，不知道下一步該怎麼辦。
“I’ve already submitted multiple appeals, uploaded my ID, and tried reaching out to Meta through all the official channels, but I’ve been completely ignored. It feels like I’m shouting into a void,” wrote one Reddit user (u/Dyrovicious) about having their personal Instagram account banned.
一位 Reddit 用戶 (u/Dyrovicious) 寫道：「我已經提交了多次申訴，上傳了我的身分證，並嘗試通過所有官方管道聯繫 Meta，但我完全被忽略了。感覺就像我在對著虛空喊叫。」，他個人 Instagram 帳號被封鎖了。
The Instagram Reddit community’s top posts are nearly entirely focused on the ban wave and have been for weeks.
Instagram Reddit 社群的熱門貼文幾乎完全集中在封鎖潮上，而且已經持續數週了。
On X, users are flooding Instagram’s replies with pleas for the company to do something about the account suspensions or, at the very least, acknowledge the problem publicly.
在 X 上，用戶紛紛湧入 Instagram 的回覆，懇求該公司對帳號停權採取一些措施，或者至少公開承認這個問題。
A Change.org petition about the bans now has over 4,000 signatures.
一份關於封鎖的 Change.org 請願書現在已獲得超過 4,000 個簽名。
The situation has gotten so tense that some are now threatening to file a class action lawsuit against Meta over the bans.
情況變得如此緊張，以至於有些人現在威脅要對 Meta 提起關於封鎖的集體訴訟。
Of course, large internet companies will inevitably encounter a certain number of false positives due to their reliance on automated moderation systems, which occasionally make mistakes.
當然，大型網路公司由於依賴自動化審核系統，這些系統偶爾會出錯，因此不可避免地會遇到一定數量的錯誤肯定。
However, an excessive number of bans is something that’s become a more recent focus — and one where many immediately suspect AI may be at fault.
然而，過多的封鎖已成為最近關注的一個焦點——許多人立即懷疑 AI 可能是罪魁禍首。
For instance, Pinterest earlier this year was facing a similar problem with mass bans, which saw users complaining that their actions and posts hadn’t violated the company’s policies.
例如，Pinterest 今年稍早也面臨類似的大規模封鎖問題，用戶抱怨他們的行為和貼文沒有違反公司的政策。
Pinterest in May finally admitted that the mass bans were a mistake caused by an “internal error,” but wouldn’t pinpoint the exact cause.
Pinterest 在五月終於承認，大規模封鎖是由於「內部錯誤」造成的，但沒有明確指出具體原因。
The company claimed that the error was not due to AI moderation, though.
該公司聲稱，該錯誤並非由於 AI 審核造成的。
In Instagram’s case, the issues aren’t just affecting personal use of the app but also people’s livelihoods, as businesses have been caught up in the mass bans.
在 Instagram 的案例中，這些問題不僅影響了該應用程式的個人使用，還影響了人們的生計，因為企業也被捲入了大規模封鎖。
“This is my livelihood, my full-time job. I heavily rely on Instagram for leads,” wrote one Reddit user (u/Paigejust) about their suspension.
一位 Reddit 用戶 (u/Paigejust) 在談到他們的停權時寫道：「這是我的生計，我的全職工作。我非常依賴 Instagram 來獲取潛在客戶。」
“This ban has directly affected my business and all of the hard work and branding that I’ve spent countless hours pouring into my business, my gym, and my students,” a gym owner on Reddit (u/CourtShaw) shared.
一位 Reddit 上的健身房老闆 (u/CourtShaw) 分享道：「這次封鎖直接影響了我的事業，以及我花費無數時間投入到我的事業、我的健身房和我的學生身上的所有辛勤工作和品牌推廣。」
Without access to internal company data, it’s hard from the outside to tell whether recent bans represent an uptick in the number of typical false positives or not.
在沒有訪問公司內部資料的情況下，很難從外部判斷最近的封鎖是否代表典型的錯誤肯定數量有所增加。
To date, Meta has not publicly acknowledged the issue.
迄今為止，Meta 尚未公開承認這個問題。
In addition, some of the Instagram users affected have reported that they’re being falsely banned for serious offenses, including CSE (child sexual exploitation).
此外，一些受影響的 Instagram 用戶報告說，他們因嚴重罪行而被錯誤封鎖，包括 CSE（兒童性剝削）。
They pointed out that this is a career and reputation-ruining accusation, leaving them highly concerned.
他們指出，這是一種會毀掉職業生涯和名譽的指控，讓他們非常擔憂。
🔗【資料來源】
文章連結：https://techcrunch.com/2025/06/16/instagram-users-complain-of-mass-bans-pointing-finger-at-ai/